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FAQ

Q

When will you leave your factory and to have your spring festival holidays?

We follow the official holiday.

Q

Can Your products be installed under the cold weather?

Yes, but please avoid the outdoor environment.

Q

Can I only buy some spare parts from you?

If you already have brought products from us, you can buy spare parts from us.

Q

Will you will attend the fair to show your products?

Yes.

Q

Can you send your equipment to my warehouse in guangzhou?

Yes, but the customers need to pay for the extra shipping fee.

Q

How long it takes you to provide the designing options for us?

Usually, 2-3 days.

Q

How do you pack the equipment?

We use cartons and crates.

Q

How many years have your company made this kind of equipment?

Over 10 years.

Q

How many staffs do you have in your factory?

Over 50.

Q

How far is your factory from the city hotel?

Within 2km

Q

How far is your factory from the airport?

60km to Ningbo airport.

Q

How long it will take from guangzhou to your factory?

2 hours flight.

Q

Where is your factory located?

Yuyao, Ningbo, Zhejiang, China

Q

Do you provide free spare parts ?

For large quantity, we will provide a certain percentage of spare parts.

Q

Do you have detailed and professional installation manual?

No.

Q

If OEM is acceptable?

Yes, as long as you meet the needs of our OEM.

Q

Do you provide sample? Free or charge?

Yes, we provide samples with a sample price.

Q

What is your term of payment?

30% deposit and 70% balance against B/L copy. For small quantity, pay 100% before shipment.

Q

Are you a trading company or a manufacturer?

Manufacturer

Q

How long is your delivery time?

First time 45 days. Later 30 days.

Mobile
+86-18058220011
Address
NO.18 Xiaxiang Road, Yuyao City, Zhejiang Province P.R. China
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